SCAM AI is a European Erasmus+ project that combats vishing (voice phishing) through innovative cybersecurity training for adults, older people and workers. In a context where older people are four times more vulnerable to these attacks, which cause losses of over €29 billion a year in Europe, the project develops accessible and effective tools to prevent telephone fraud.

Attacks adapt to cultural contexts, banking systems and an ageing population, but traditional training falls short: it is passive, technical and largely ineffective at changing behaviour (ENISA, 2023; Europol, 2022).

SCAM AI combines European analysis of vishing attacks, hybrid learning  with AI-generated simulations and the Cybersecurity Ambassadors programme to create lasting security habits. The focus is on training adults to recognise and resist these scams, empowering communities through peer-to-peer learning and “Habit Hack” events, based on behavioural science.

To raise awareness and knowledge of vishing across Europe through a pan-European analysis of attacks.

Develop a blended learning programme featuring intuitive AI simulations that are accessible to those without technical skills.

Empowering vulnerable adults (older people, workers) with practical skills to spot and resist scams.

Establish a Cybersecurity Ambassadors Network to promote peer learning and sustainable community education.

Building lasting safety habits through “Habit Hack” events based on behavioural science.

Senior citizens (aged 60 and over):

• Simple, interactive training tailored to your needs.

• Practical skills for identifying and resisting vishing

• Change: fewer victims of fraud; greater confidence in using the telephone.

Workers in vulnerable situations:

• Realistic AI simulations of telephone scams

• Treino em resposta rápida a situações de pressão.

• Change: reduction in financial losses; greater organisational resilience.

Adult educators:

• Ready-to-use tools (AI + blended learning) that you can start using straight away.

• Tried and tested methodologies

• Change: the ability to train others effectively in cybersecurity.

Local communities:

• A sustainable network of local ambassadors

• Habit Hack events for the whole community

• Change: A shared culture of digital security

EU policymakers:

• Concrete evidence of the tools’ effectiveness

• Data-driven proposals for public policy

• Change: More effective policies against vishing in Europe

Pan-European Analysis of Vishing (3 activities): a cross-border report on attack contexts and scenarios.

Blended learning programme (5 activities): video production, AI-powered call simulations and pilot workshops.

Cybersecurity Ambassadors Programme (5 activities): recruitment, training and certification of ambassadors for peer-to-peer learning.

Habit Hack Summit (4 activities): collaborative events to co-create behavioural “nudges” to tackle unhealthy habits.

Management and dissemination: coordination, national events and digital platform.

Pan-European Taxonomy of Vishing
Detailed breakdown of attacks by country, culture and techniques used.

AI Simulation Tool
An interactive platform where you can practise being both a victim and a perpetrator of vishing.

Blended Learning Programme
A comprehensive curriculum + educational videos suitable for all levels.

Cybersecurity Ambassadors Certification
Training programme + certified network for community education

Methodology Habit Hack
A practical guide to behavioural “nudges” for healthy habits

Free Digital Platform
All free resources: manuals, AI tools, videos, guides